Customer Care and Billing (CIS)

2C Solutions is dedicated to significantly reducing the current investment cost per utility customer ($30 to $40) by providing companies with tangible advances in software and project oversight based on what is currently available in the marketplace and supporting the implementation of these improvements in a manner that brings home those savings.

Services to utility companies	Services to the vendor community
● Evaluating your CIS Options	● Pricing intelligence and strategy
● Selecting a CIS Solution	● Key prospect identification
● Selecting an implementation partner	● Marketing and positioning strategy
● Negotiating software and implementation contracts	● Sales model development and implementation
● Implementation / extending / maintaining services
● Risk management
● Expectation management
● Value management